Shipments and returns

Shipping your package

We deliver in France, in the DOM TOM and in the EEC. For any other country, please contact us by phone or email so that we can calculate the shipping costs specific to that country.

Our packages are shipped via Colissimo with tracking and delivered without signature. The delivery times are those of Colissimo (in general, 2 to 3 working days in France and in the major cities of the EEC). You choose the place of delivery for France: your home against or without signature, as a post office pickup point or as a Pickup relay point. For all other destinations, delivery is only made at home against signature (choice only for DOM TOM: without signature).

Our packages are prepared and shipped as soon as we receive your payment, and this, within a maximum of 72 hours. As soon as it is shipped, an email informs you and indicates the parcel number to track its delivery.

 

Shipping costs include packaging, handling and postage. From the moment you leave our company, the package becomes your property and the transport under your responsibility. We take particular care in packaging and protecting fragile products.

 

The postage rate for the package is calculated according to the place of delivery. For all deliveries in Metropolitan France we have opted for an amount based on the price of the order. And, so as not to penalize you, the higher the amount, the lower the shipping costs!

For deliveries in the French overseas departments and territories in the EEC, the rate the postage rate of the package is calculated according to the place of delivery and its weight.

 

You will find below the rates in effect on January 1, 2019:

 

Metropolitan France rates at home without signature:

Amount of the order

Price including VAT

From 0 to 60 €

8,4 €

From 61 to 120 €

6 €

From 121 to 180 €

3,6 €

More than 180 €

offered

 

Metropolitan France rates at home with signature:

Amount of the order

Price including VAT

From 0 to 60 €

9,6 €

From 61 to 120 €

7,2 €

From 121 to 180 €

4,8 €

More than 180 €

offered

Metropolitan France rates in Pickup or Post Relay:

Amount of the order

Price including VAT

From 0 to 60 €

7,2 €

From 61 to 120 €

4,8 €

From 121 to 180 €

2,4 €

More than 180 €

offered

EEC Zone 1 rates: Germany, Belgium, Netherlands, Luxembourg

Weight of parcel

Price including VAT

From 0 to 500 g

9,9 €

From 501 g to 1 kg

12 €

From 1 to 2 kg

12,9€

From 2 to 3 kg

13,8 €

From 3 to 4 kg

14,7 €

From 4 to 5 kg

15,6 €

From 5 to 6 kg

16,5 €

From 6 to 7 kg

17,3 €

From 7 to 8 kg

18,2 €

From 8 to 9 kg

19,1 €

From 9 to 10 kg

19,9 €

From 10 to 15 kg

24,9 €

From 15 to 20 kg

29,8 €

From 20 to 25 kg

34,8 €

From 25 to 30 kg

39,7 €

 

EEC Zone 2 rates: United Kingdom, Ireland, Italy, Spain, Portugal, Austria

Weight of parcel

Price including VAT

From 0 to 500 g

11,3 €

From 501 g to 1 kg

14,4 €

From 1 to 2 kg

16,1 €

From 2 to 3 kg

17,1 €

From 3 to 4 kg

18,1 €

From 4 to 5 kg

19,1 €

From 5 to 6 kg

20 €

From 6 to 7 kg

21,1 €

From 7 to 8 kg

22 €

From 8 to 9 kg

22,9 €

From 9 to 10 kg

23,8 €

From 10 to 15 kg

29 €

From 15 to 20 kg

34 €

From 20 to 25 kg

39 €

From 25 to 30 kg

44 €

 

EEC Zone 3 rates: Switzerland, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden

Weight of parcel

Price including VAT

From 0 to 500 g

12,6 €

From 501 g to 1 kg

15,7 €

From 1 to 2 kg

17,5 €

From 2 to 3 kg

19,1 €

From 3 to 4 kg

21 €

From 4 to 5 kg

23 €

From 5 to 6 kg

30,3 €

From 6 to 7 kg

32 €

From 7 to 8 kg

33,6 €

From 8 to 9 kg

35,2 €

From 9 to 10 kg

36,8 €

From 10 to 15 kg

45,9 €

From 15 to 20 kg

54,9 €

From 20 to 25 kg

63,9 €

From 25 to 30 kg

66,5 €

 

EC Zone 4 rates: Specific territories Spain (Balearic Islands, Canary Islands, Ceuta, Melilla), Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania

Weight of parcel

Price including VAT

From 0 to 500 g

14,5 €

Frome 501 g to 1 kg

17,7 €

From 1 to 2 kg

19,5 €

From 2 to 3 kg

21,4 €

From 3 to 4 kg

23,9 €

From 4 to 5 kg

28,9 €

From 5 to 6 kg

32,7 €

From 6 to7 kg

37,3 €

From 7 to 8 kg

42,9 €

From 8 to 9 kg

46,1 €

From 9 to 10 kg

50 €

From 10 to 15 kg

67,6 €

From 15 to 20 kg

79,3 €

From 20 to 25 kg

93,9 €

From 25 to 30 kg

109 €

 

Overseas Rates 1: Guadeloupe, Martinique, Reunion Island, Guyana, Mayotte St Pierre and Miquelon without signature

Weight of parcel

Price including VAT

From 0 to 500 g

10,9 €

From 501 g to 1 kg

16,5 €

From 1 to 2 kg

22,5 €

From 2 to 3 kg

28,5 €

From 3 to 4 kg

34,5 €

From 4 to 5 kg

39,5 €

From 5 to 6 kg

46,6 €

From 6 to 7 kg

52,5 €

From 7 to 8 kg

58,3 €

From 8 to 9 kg

64,1 €

From 9 to 10 kg

71,1 €

From 10 to 15 kg

99,8 €

From 15 to 20 kg

130,8 €

From 20 to 25 kg

165,3 €

From 25 to 30 kg

199,8 €

 

Overseas Rates 1: Guadeloupe, Martinique, Reunion Island, Guyana, Mayotte St Pierre and Miquelon with signature

Weight of parcel

Price including VAT

From 0 to 500 g

15,2 €

From 501 g to 1 kg

19,1 €

From 1 to 2 kg

25,7 €

From 2 to 3 kg

32,4 €

From 3 to 4 kg

38,3 €

From 4 to 5 kg

44,5 €

From 5 to 6 kg

52,3 €

From 6 to 7 kg

58,9 €

From 7 to 8 kg

63,9 €

From 8 to 9 kg

70,4 €

From 9 to 10 kg

76,9 €

From 10 to 15 kg

109,5 €

From 15 to 20 kg

139 €

From 20 to 25 kg

171,4 €

From 25 to 30 kg

203,8 €

Overseas Rates 2: New Caledonia, French Polynesia, Wallis and Futuna Islands, Southern and Antarctic Territories without signature

Weight of parcel

Price including VAT

From 0 to 500 g

12,9 €

From 501 g to 1 kg

20,1 €

From 1 àto2 kg

35,7 €

From 2 to 3 kg

51,4 €

From 3 to 4 kg

65,3 €

From 4 to 5 kg

80,5 €

From 5 to 6 kg

98,3 €

From 6 to 7 kg

113,9 €

From 7 to 8 kg

128,5 €

From 8 to 9 kg

141,5 €

From 9 to 10 kg

156,7 €

From 10 to 15 kg

239,9 €

From 15 to 20 kg

310,9 €

From 20 to 25 kg

388 €

From 25 to 30 kg

465,1 €

  

Overseas Rates 2: New Caledonia, French Polynesia, Wallis and Futuna Islands, Southern and Antarctic Territories with signature

Weight of parcel

Price including VAT

From 0 to 500 g

22,2 €

From 501 g to 1 kg

27,5 €

From 1 to 2 kg

42,8 €

From 2 to 3 kg

59,2 €

From 3 to 4 kg

72,8 €

From 4 to 5 kg

88 €

From 5 to 6 kg

105,9 €

From 6 to 7 kg

121,4 €

From 7 to 8 kg

133,5 €

From 8 to 9 kg

148,7 €

From 9 to 10 kg

163,9 €

From 10 to 15 kg

247,3 €

From 15 to 20 kg

318,1 €

From 20 to 25 kg

395,2 €

From 25 to 30 kg

472,2 €

  

Advice: group your orders in one, you will reduce the associated shipping costs!